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Terms of Service

Last updated: September 28, 2026

These Terms of Service (“Terms”) are an agreement between you and Zula Group, LLC (“Zula,” “we,” “us,” or “our”). They govern your use of the Zula Family website, Zula Meals, and other Zula services that link to these Terms (the “Services”). By using the Services, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use the Services. A particular app or feature may have additional terms presented to you.

Who may use the Services

You must be at least 18 years old, or the age of majority where you live, to create an account or use the Services. The current Services are for adults, including parents and caregivers, and are not intended for children to operate on their own. If you enter information about a family member, you are responsible for having authority to provide it and for using the Services appropriately for your household.

Accounts and access

Provide accurate account information and keep your sign-in credentials secure. You are responsible for activity under your account unless caused by our failure to use reasonable security measures. Tell us promptly at support@zula.family if you believe your account has been used without permission. We may suspend or limit access when reasonably necessary to protect the Services or others, enforce these Terms, or comply with law.

Using the Services

We grant you a limited, non-exclusive, non-transferable right to use the Services for your personal, lawful purposes while you comply with these Terms. Do not interfere with the Services, bypass access controls, scrape or overload them, introduce malicious code, impersonate others, or use them to violate another person’s rights. Except where law permits, do not reverse engineer or redistribute our software. We retain all rights in the Services that we have not expressly granted to you.

You keep any rights you have in recipes, photos, text, preferences, and other material you submit (“Your Content”). You grant Zula a non-exclusive, worldwide, royalty-free license to host, store, process, reproduce, and display Your Content only as needed to operate and support the features you use, including preparing a recipe or plan, responding to your request, backing up the Services, and showing selected content to people you choose to share it with. This license ends when Your Content is deleted from our systems, except for copies retained for a legitimate reason described in the Privacy Policy. It does not give Zula permission to share family-profile data with another Zula app without the separate choice described in the Privacy Policy.

You are responsible for Your Content and for having the rights needed to submit it. Importing a recipe from a website, book, or another person does not transfer that source’s rights to you. Use imports and any sharing feature in a way that respects copyright, privacy, and other rights. If you generate a share link, anyone who receives it may be able to view the selected recipe or household preferences; share it carefully.

Recipes, nutrition, allergies, and AI

Recipes, meal suggestions, nutrition estimates, and AI-assisted output are provided for convenience and general information. They may be incomplete or wrong, including about ingredients, allergens, dietary suitability, cooking times, or nutritional values. Check source information, packaging, and preparation yourself, and use your own judgment before serving food—especially where allergies or other health concerns are involved. The Services do not provide medical, nutritional, or other professional advice and are not a substitute for a qualified professional.

Some features may require payment. We will present the price, billing period, and any automatic-renewal terms before purchase. If you buy through an app store, that store processes payment and its billing, cancellation, and refund rules apply. Manage or cancel a store subscription through the store’s account settings; deleting the app or a Zula account may not cancel it. We may change paid offerings prospectively with any notice required by law or the applicable store.

Third-party services

The Services may link to outside websites, use third-party content or providers, or work with an app store. We do not control their content, terms, or privacy practices. Your use of those services may be governed by their own terms. We are not responsible for a third party’s service to the extent permitted by law.

Changes and ending use

We may change, suspend, or discontinue features, and may update these Terms. We will post updated Terms with a new date and give additional notice when required or when a change is material. Changes will not apply retroactively where prohibited by law. If you do not agree to updated Terms, stop using the Services. You may stop using the Services at any time and request account deletion by emailing support@zula.family. Provisions that by their nature should continue—such as content rights needed for retained copies, disclaimers, limits of liability, and dispute terms—survive termination as applicable.

Warranties and liability

To the fullest extent permitted by law, we provide the Services “as is” and “as available” without warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not promise uninterrupted access or that every recipe, recommendation, or AI result will be accurate or suitable for your family. Nothing in these Terms excludes a warranty or right that cannot legally be excluded.

To the fullest extent permitted by law, Zula and its affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the Services. Our total liability for a claim arising from the Services will not exceed the greater of $100 or the amount you paid Zula for the Services in the 12 months before the event giving rise to the claim. These limits do not apply where prohibited by law or to liability that cannot legally be limited.

Governing law and disputes

Montana law governs these Terms, without regard to conflict-of-law rules, except where another law must apply. Unless applicable law requires otherwise, disputes arising from these Terms or the Services will be brought in the state or federal courts located in Montana, and you and Zula consent to those courts’ jurisdiction. These Terms do not require arbitration or waive a right to participate in a class action.

Other terms

If a provision is unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it. You may not transfer your rights under these Terms without our consent; we may transfer these Terms as part of a business transaction, subject to applicable law. These Terms and any additional terms presented for a feature are the entire agreement about the Services, except for rights you have under applicable law.

Contact

Zula Group, LLC
support@zula.family