Support

Need help with a Zula Family app? We’re here.

Contact

Email us at support@zula.family. We typically respond within 2 business days.

Account deletion

To request account deletion:

Email support@zula.family from the address linked to your account with the subject line “Account deletion request”. If you use the app as a guest, include enough information for us to locate the account without sending sensitive details by email.

We may ask you to verify account ownership before processing the request and will explain if any information must be retained for a legal, security, or accounting reason. Deleting the app does not itself delete server-held information or cancel an app-store subscription.

App Store support

If you subscribed through the App Store, billing and refund questions may also be handled through Apple’s subscription management settings.